Customer Service Officer

This is a unique opportunity for a customer-focused individual with strong communication skills offering the flexibility of either a fulltime role or a part-time position of up to 44 hours per fortnight. Do you have? Excellent customer service skills A team-focused mindset The ability to manage your time We invite you to submit your application for the role of Customer Service Officer. This position is responsible for providing professional, efficient and high quality customer service to ratepayers and customers of the Shire of Harvey. Benefits and conditions Conditions of employment are in accordance with the Local Government Officers’ (WA) Award 2021 with a salary range between Level 3 ($66,966) to Level 4 ($76,131) per annum pro-rata depending on qualifications and experience and benefits such as: Superannuation of 11.5 per cent occupational superannuation from date of commencement, with an opportunity that the Shire will match an employee’s voluntary contribution to their nominated plan provided that employee contributes an amount of at least 5 per cent or 6 per cent of their own salary. Full-time position, one day off is available after every 19 working days or part-time position up to 44 hours per fortnight. This role is located at the Harvey Administration Building however, you may be required to work at other locations throughout the Shire as directed by your reporting officer. Four weeks paid annual leave, including a 17.5 per cent leave loading. A probationary period of three months is applicable to this position. Free membership to the Leschenault Leisure Centre, the Harvey Recreation and Cultural Centre and the Dr Peter Topham Memorial Swimming Pool. A medical examination and current police clearance will be required prior to appointment, costs to be reimbursed by the Shire. How to Apply Applicants are requested to apply online on the Shire's website www.harvey.wa.gov.au . Applications close at 4pm on Monday, 28 April 2025. The Shire of Harvey has an ongoing aspiration to become the most accessible and inclusive local government in regional WA. As an Equal Opportunity Employer, the Shire encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people, people of all sexual orientations and gender identity, and people from culturally diverse backgrounds to apply. Annie Riordan Chief Executive Officer

Location: Carey Park, AU

Posted Date: 5/4/2025