Client Support Agent- Bilingual a Plus

Over the years, we've been recognized for helping our clients enhance their customer relationships through innovative strategies and exceptional services. Due to continued growth, we are looking to expand our team with a Client Support Agent who is passionate about delivering an outstanding customer experience and driving brand success. Our success is built on the strong foundation of our core values, which include integrity, teamwork, and customer-first service. Our Client Support Agents play a key role in maintaining positive customer relationships, promoting products, and ensuring that every client interaction aligns with our brand standards. If you're ready to make an impact and contribute to the success of a leading firm, join us today! Client Support Agent Responsibilities: Assist in customer outreach and engagement, ensuring a personalized and seamless experience for every client Promote and sell telecommunications products while communicating brand values clearly to customers Provide accurate information about products and services to help customers make informed purchasing decisions Maintain a professional, approachable attitude while interacting with potential clients, addressing their needs and concerns Collaborate with team members to achieve sales goals, drive customer retention, and meet company objectives Participate in ongoing training to enhance sales skills, customer service techniques, and product knowledge Track and update customer interactions, ensuring accurate and timely follow-up

Location: Dallas, TX, US

Posted Date: 5/3/2025