Student Accommodation Manager

We’re looking for a proactive and people-focused Student Accommodation Manager to take the lead at a thriving student accommodation site in Leeds. Perfect for someone from a hospitality, property, or student living background, this role offers a fantastic opportunity to step into a leadership position where no two days are the same. You’ll manage a small on-site team, ensure high standards of service, and oversee both lettings and facilities operations—all while helping students feel at home. As Student Accommodation Manager, you’ll oversee the day-to-day running of a modern student accommodation building, ensuring excellent service delivery, full occupancy, and safe, well-maintained facilities. You’ll lead a small on-site team, handle operational and maintenance functions, and build strong relationships with key partners. Key Responsibilities: Lead and motivate on-site teams to deliver excellent customer service Manage student lettings: marketing, viewings, check-in/out, inspections, rent collection, tenancy agreements Ensure full compliance with Health & Safety and data protection legislation Handle complaints, welfare concerns, and communal area presentation Drive revenue through re-lets, summer lets, and ancillary services Oversee facilities operations including maintenance, cleaning, waste, security, and contractor management Complete statutory inspections, reporting, and risk assessments Manage defect resolution and minor works projects Collaborate with local services and institutional partners Ensure all SLAs and KPIs are met What We’re Looking For: Experience in student accommodation, hospitality, or similar property management Facilities or operations management experience is advantageous Strong organisational and problem-solving skills Customer service-focused with a hands-on leadership style Self-motivated, calm under pressure, and a team player

Location: Leeds, GB

Posted Date: 5/3/2025