Virtual Assistant (Fluent English)

VAGA PARA TRABALHAR COMO VIRTUAL ASSISTANT PARA EMPRESA AMERICANA. ABOUT US : Blue Dot, located in São Paulo, Brazil, is a Contact Center and Business Process Outsourcing (BPO) company specializing in staffing solutions for U.S. businesses across Brazil. With over a decade of experience, we excel in delivering high-quality Inbound and Outbound Contact Center Solutions. Our diverse workforce in a city of over 22 million people allows us to offer various career pathways. We are committed to integrating deeply with our clients' operations and culture, fostering a customer-centric and innovative environment. WHAT WE OFFER : We provide opportunities to work on international projects, with roles requiring different technical skills and expertise, supporting career growth in a dynamic setting. WORK SCHEDULE : Monday to Friday, 12 pm to 9 pm (BRT) Employment Type : Full-time Key Responsibilities : Administrative Support : Manage calendars, schedule appointments, coordinate meetings, handle emails, and create reports using Microsoft tools. Recruiting Assistance : Source, screen resumes, conduct cold calls, interview candidates, schedule interviews, maintain candidate databases, and assist onboarding. Sales Support : Conduct market research, outreach via CRM and LinkedIn, make cold calls, verify phone numbers, maintain CRM, generate sales reports, and assist in sales forecasting. Customer Experience (CX) : Handle inquiries via phone, email, or chat; resolve issues; collect feedback; and help develop customer service strategies. Project Management (PM) : Assist in planning, scheduling, tracking projects; coordinate meetings; create documentation; manage social media; perform data entry and analysis. Accounts Receivable (AR) : Generate invoices, monitor payments, maintain financial records, and support financial reporting. Communication Tasks : Make and receive calls, handle scheduling, follow-ups, and maintain professional communication. REQUIREMENTS : Excellent English communication skills (native/proficient in oral and written English) Strong organizational and multitasking abilities Proficiency in Microsoft Office and Google Workspace Familiarity with CRM and project management tools (a plus) Adaptability across industries and tasks Experience in virtual assistance or administrative roles (preferred) J-18808-Ljbffr

Location: Brasil, BR

Posted Date: 5/3/2025