Virtual Assistant (Fluent English)

VAGA PARA TRABALHAR COMO VIRTUAL ASSISTANT PARA EMPRESA AMERICANA. ABOUT US : Blue Dot, located in São Paulo, Brazil, is a Contact Center and Business Process Outsourcing (BPO) company specializing in staffing solutions for U.S. businesses across Brazil. With over a decade of experience, we deliver high-quality Inbound and Outbound Contact Center Solutions. Our diverse workforce in a city of over 22 million people enables us to offer numerous opportunities for career growth. We are committed to integrating deeply with our clients' operations, becoming a true extension of their teams across borders. We offer roles requiring varying technical skills, expertise, and engineering capabilities, fostering a dynamic environment for career development. WHAT WE OFFER : We provide a collaborative, customer-centric, and technically proficient work environment with opportunities to work on international projects and accelerate your career. WHAT YOU SHOULD KNOW BEFORE YOU APPLY : Working hours are Monday to Friday, 12 pm to 9 pm (BRT); Employment Type : Full-time; Key Responsibilities include but are not limited to : Administrative Support : Manage calendars, schedule appointments, coordinate meetings, handle emails, and create reports for clients using Microsoft tools. Recruiting Assistance : Source, screen resumes, conduct cold calls, interview candidates, schedule interviews, maintain candidate records, and assist in onboarding. Sales Support : Conduct market research, reach out to prospects via CRM and LinkedIn, make cold calls, verify phone numbers, maintain CRM data, generate sales reports, and support sales forecasting. Customer Experience (CX) : Handle inquiries via phone, email, or chat; resolve issues promptly; gather feedback; and assist in developing customer service strategies. Project Management (PM) : Assist in planning, scheduling, tracking projects; coordinate meetings; update documentation; support task delegation; manage social media or content; and perform data entry and analysis. Accounts Receivable (AR) : Generate invoices, follow up on payments, maintain financial records, and assist with financial reports. Phone and Communication Tasks : Make and receive calls, handle scheduling, conduct follow-ups, and maintain professional communication. REQUIREMENTS : Excellent English communication skills (native or expert proficiency in oral and written English); Strong organizational and multitasking skills; Excellent interpersonal skills; Proficiency in office software (Microsoft Office, Google Workspace); Familiarity with CRM and project management tools is a plus; Ability to adapt across industries and tasks; Previous experience in virtual assistance or administrative roles preferred. J-18808-Ljbffr

Location: Brasil, BR

Posted Date: 5/3/2025