Cemeteries Administration Officer

Cemeteries Administration Officer Temporary part time Kiama Council is committed to promoting diversity and fostering inclusion. We currently have an opportunity for a Cemeteries Administration Officer to join our Infrastructure and Liveability Department. In the role of Cemeteries Administration Officer, you will: Support and assist grieving customers through the bereavement process application enquiries in a professional, timely and accurate manner whilst being sensitive to circumstances and to grieving customers values and beliefs Coordinate administration and contracts for burials and memorialisation purchases within the Cemetery Establish and maintain effective working relationships with relevant internal and external stakeholders Meet customers on site to discuss memorialisation options Accurately record data, maintain accurate burial registers and mapping, provide statistics and assist in preparing reports Administer and assist with the preparation of relevant policies, procedures and terms and conditions associated with Cemetery operations in accordance with relevant legislation Assist with the preparation and management of the Cemetery budget within financial limits Identify and propose service improvements for the Cemetery ensuring efficiency, effectiveness and compliance Update practices and oversee implementation toward compliance with the Interment Industry Scheme Assist in applying for grants to support proactive cemetery improvement projects Assist with property team general administration as required You may be required to be on-call over Council administration closure period. What we offer Temporary part time role, 18 hours per week until 18 January 2026 Weekly salary from $673.29 which is calculated on an 18-hour working week (salary is dependent on qualifications, skills and experience) Plus 11.5 % superannuation What you'll need to be successful in the role Certificate lV in Business Administration or an equivalent discipline Demonstrated strong customer service skills to communicate effectively with a wide range of customers Experience in handling sensitive situations and providing compassionate customer service, particularly involving bereavement, grief, or other emotional situations The ability to lead the planning and implementation of the administration of plans, policies and procedures within legislative requirements The ability to work independently without supervision and contribute to a team environment to meet the sections goals and objectives Demonstrated high level written and verbal interpersonal skills Demonstrated working knowledge of Microsoft Suite and records management database systems Excellent planning and coordination skills with the ability to multitask and meet strict deadlines Class C Drivers Licence. Pre-Employment Checks Your employment will be subject to a National Criminal Record Check to determine your suitability for employment. All employees and other workers must uphold and promote safety and wellbeing for children and young people. Closing Date: Sunday 13 April 2025 at 11:30pm. Interested? Click on ‘Apply’ to complete your online application, or for more information contact Alyson Hodgekiss, Executive Assistant, Infrastructure and Liveability on 02 4232 0515 .

Location: Mangerton, AU

Posted Date: 5/3/2025