Network Officer Supervisor

Network Officer Supervisor About us The Kinetic Group is a growing Australasian focused group of companies and Australia and New Zealand’s largest and most diverse bus operator, moving more than 75 million passengers per year across some of the most recognisable names in bus transport. We deliver these services through our 6000 people and fleet of over 3800 buses. As a business who genuinely cares about our customers, our people and our environment; we are industry leaders in delivering zero-emission technology, investing in our communities, training and developing our people, and providing an inclusive workplace which reflects the communities we serve. The opportunity In this hands-on leadership role, you will support a team of network officers who play a critical role in the provision of customer service and safety to our passengers. You will support the network officer patrols, review performance and assist with rosters and other administration and reporting obligations. This role will see you engage with diverse audiences, including school children, and navigate various scenarios where quick thinking and assertiveness are essential. As a hands-on role, you will maintain a visible presence and travel on the bus network, wearing a uniform that includes a body camera and issue penalty infringement notices as required. Why Kinetic? We are Australia’s and New Zealand’s leading mass transit bus operator with opportunities to grow and spread your wings We offer full on-the-job training – and paid We care for our people and provide our Employee Assistance Program including wellbeing, financial and nutritional coaching, counselling, and legal advice We offer secure employment with genuine career progression opportunities We care for our people and provide industry best diversity leave provisions The boxes you'll tick Excellent customer service skills and enjoy working with the public Exceptional communication skills Previous leadership / supervisory experience Conflict resolution skills to de-escalate and resolve situations involving conflict Ability to remain calm in a high-pressured environment Ability to work across a rotating roster covering our networked hours, inclusive of some weekend work Australian Work Rights How to Apply So, if this sounds like you and you are ready for a challenging and rewarding career with Kinetic then click the 'Apply for this job' button now! There has never been a better time to join Kinetic. Kinetic is proud to be an Equal Opportunity Employer and our people represent the community which we service. We invite all suitably qualified applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds.

Location: Bundall, AU

Posted Date: 5/3/2025