Claims Handling Assistant

ABOUT US Insurance Investment Solutions (IIS) is a market leader in profitable insurance ensuring the best possible outcomes for our intermediaries. Our team is highly respected, collaborative and inspiring, and we pride ourselves on putting people first - we go the extra mile. Established in 2015, IIS is an independent underwriting agency that provides intermediaries with access to alternative distribution channels. Our specialist product knowledge, combined with our innovative, whole of portfolio approach, has been a catalyst for our solid track record in writing profitable strata insurance business. Come join our enthusiastic, innovative, and inspiring team. Our workforce is strong, supportive, diverse and inclusive, with team building being fundamental in fostering a culture of continuous learning and development. Start Your Insurance Career! Looking for your first step in the insurance industry? No experience needed! About the Role Help manage strata insurance claims from start to finish Learn the insurance industry with support from our friendly team Develop professional communication skills working with brokers, strata managers, loss adjusters, builders and more What You'll Need Keen to learn and grow (previous insurance experience is a bonus, not required!) Basic computer skills Strong customer service approach Good attention to detail and organisation Clear communication skills What You'll Do Help manage claims and keep everyone updated Support policyholders through their claims Review claim documents to understand coverage Research claim details Update financial reserves as claims progress Prepare claims reports What We Offer You Work-life balance in a positive environment Room to grow your career Hands-on experience in the insurance industry A workplace culture that is: Collaborative – we support each other Fun – we enjoy working together Proactive – we encourage taking initiative Join our team where everyone works together for success! How to Apply Send us your resume and a cover letter telling us why you'd be great for our claims team and how you like working collaboratively.

Location: East Bowral, AU

Posted Date: 5/3/2025