Unlock your administrative prowess! – Sales and Design Administrator Position

About Us: Jackson Dwellings is a local leader in designing and executing high-end residential custom homes, in and around the Macedon Ranges. Widely known for our professionalism and esteemed customer service, Jackson Dwellings has 20 years of industry experience and is proud to serve the area’s most prestigious clientele. About You: You are an efficient team member who embraces systems and processes within a business You are reliable, loyal, meticulous in your work and have an incredible eye for detail You take personal accountability to complete tasks, meet build time, satisfy clients and work effectively within a team Whilst you are process driven, you are incredibly easy to get along with, highly approachable and adaptable You take a collaborative and solution focused approach when problem solving with internal or external stakeholders Able to effectively communicate with a diverse customer group, including what it means to deliver excellent customer service You have strong time management skills and are computer savvy. You can quickly adapt to new software and consider yourself computer literate THE ROLE: Jackson Dwellings is seeking a Sales and Design Administrator to join our team. The Sales and Design position is a diverse role that demands general construction knowledge, sales experience, sufficient IT skills, team collaboration, problem-solving skills and an overall dedication to business success. As a Sales & Design Administrator you will be responsible for managing new leads and enquiries and nurturing those clients right through the design phase. Your focus is on ultimate customer service and providing clients with an unforgettable experience. The role is permanent part-time (28 hours p/w) with a potential for full-time. It is based in Gisborne, VIC and the successful candidate will demonstrate a proven ability to thrive in a busy team environment where accountability is key. To be successful in this role, you will require: Previous experience in Sales & Design. Ability to interpret construction plans and other documents. Ability to work well with both internal and external team members. Proven knowledge of residential construction processes. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work well under pressure and meet deadlines. Satisfactory computer and IT skills with an ability to quickly learn new programs. Highly skilled in written communication including all areas of spelling & punctuation. General understanding of tax / GST / mark-ups. High level time-management and organisational skills with an ability to prioritize tasks in order of importance. Responsibilities: Reporting to the CEO and/or Building Manager, the Sales and Design Administrator will be responsible for: Regular professional development in the area of Sales by way of seminars, short courses, books etc Bringing new ideas to the business and the team. Responding to new enquiries using our specific process but bringing new ideas to keep improving the process. Arranging and attending new client meetings, preparing brochures and meetings. agendas, gathering documentation for meetings, liaising with the director regarding his schedule, recording information from the meetings and following up clients. Signing preliminary service agreements with clients and assisting them through the design phase. Liaising with the draftsman to coordinate meetings and provide all relevant information. Arranging and conducting Design Review meetings and providing feedback and ideas to the clients regarding their designs. Liaising with local council when necessary. Logging information about our clients and setting reminders for bdays etc. HUGE focus on client experience and making client feel important. Preparing files to move to Estimating Department. Facilitate crucial meetings with clients and other parties where required. Attend weekly team meetings to ensure successful completion of projects.

Location: Kennington, AU

Posted Date: 5/3/2025