Admin and support services

About the company: This leading Federal government agency supports Australian’s in achieving their goals and helps them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role. We have multiple vacancies across regional Victoria, and this is a great opportunity for an experienced Reception/Administration candidate to join this busy team About the role As an Admin / Receptionist, you will be providing counter/reception support for the local office including enquiries in the self-help kiosks and online support. In addition, your key duties are as follow: Manage and resolve matters by actioning planning tasks Resolve customer enquiries, provide information and/or referring customers to appropriate government or community services. Manage the team shared email inbox, appointments and telephone enquiries. Coordinate appointments with the use of Agency office facilities and ensuring facilities are accessible for participants. Undertake research and investigation activities and prepare associated reports and correspondence. Undertake a range of data entry activities and ensure follow up is completed. Receive and record complaints and other feedback About you To be successful in this role, you must have: Previous experience in an Administration, Reception, or similar role Intermediate to advanced proficiency in using MS Office Suite Excellent stakeholder management and customer service skills Ability to handle multiple tasks with competing priorities High attention to detail Benefits 12-months casual temporary assignment ASAP start date pending clearances Full-time hours, Monday to Friday $37.36 per hour super ultiple locations in Victoria: Ararat, Frankston, Horsham,Coolaroo, Mildura, Echuca. Please note the successful candidate for the role must hold Australian Citizenship and be willing to complete federal police check At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA community. You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion

Location: Kialla, AU

Posted Date: 5/3/2025