Customer Service Coordinator

Job Description Job Description We are seeking a Service Coordinator to join our growing team to provide knowledgeable recommendations about our services to clients and to work closely with the Service Manager. The ideal candidate is confident, detail-oriented, with sincere interest in ensuring customer satisfaction. This is a Construction type Business. Full-time on-site Responsibilities - Assessing clients needs - Explaining to clients how our services can resolve their issue - Resolve service issues that arise - Answering phone calls and emails - Scheduling Appointments - Working closely with the Service Manager to finalize scheduling - Maintain and track clients service records through our POS software - Staying Current on our services offered and pricing policies Requirements - Confident communicator - At least 1 year experience in customer service or related field - Strong work ethic - Familiarity with computer systems and ability to learn various software - Proven ability to work on a team - Creative problem solving Education HS Diploma and 2 Years College or Some College and Experience

Location: Tampa, FL, US

Posted Date: 5/1/2025