Room Attendant - Mountain Shadows

Property PGH-BMC Location Description Welcome to Mountain Shadows Resort, a tranquil oasis in the heart of Scottsdale, Arizona, proudly part of the Pyramid Global Hospitality portfolio. With 217 inviting guest rooms and 7,500 sq ft of meeting space spread across 11 versatile rooms, Mountain Shadows Resort is not just a place to stay-it's a serene haven that seamlessly integrates comfort with career opportunities. Nestled in the breathtaking landscape of Scottsdale, Mountain Shadows Resort embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at Mountain Shadows Resort, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands the unique energy of Scottsdale while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development Overview Position Summary: The Room Attendant is responsible for cleaning rooms and facilities job duties instructed by the Housekeeping Supervisor, Assistant Director of Housekeeping, and Director of Housekeeping. Responsibilities include: Follow payroll and key sign-out procedures. Clean mirrors, furniture, ash urns, elevators, doors and mop all tiled floors. Inventory and maintain the cleanliness of all linen closets and empty trash. Work well with other staff members by planning and following a definite cleaning schedule this will enable work to go faster and smoother. Follow instructions and training given by supervisor. Be cooperative and receptive to changes and helpful hints. Turn over lost and found articles to a supervisor or Director of Housekeeping. Spot clean furniture and carpets as instructed. At the start of the work day, obtain work reports from supervisor and proceed to load cart with the supplies needed for the days cleaning. Assist in moving beds and furniture as requested. Offer assistance to guests when requested or needed. Report any maintenance deficiencies to housekeeping. Following instructions given by Housekeeping supervisor on which rooms to clean first: example: 1) Clean O/C rooms first. 2) Go to "due-in" rooms and get them ready for check in. 3) Clean C/O rooms. 4) Clean all occupied rooms by 5pm. Ensure all bathrooms and beds are cleaned in rooms. Vacuum all rooms every day. If there are no housepersons around, sweep patio, wipe down patio furniture, front door and light fixtures. Dust all light bulbs with a dry rag in all rooms. If any rooms are found occupied or are in use and not listed on reports, report to supervisor immediately. Always make yourself available to help out another employee if you finish your section first. Clean cart when finished for the day and stock up for the next day of work. Employ proper use and maintenance of all equipment and supplies. Respond properly in any hotel emergency or safety situation. Complete any project assigned by the Director or Assistant Director of Housekeeping. Qualifications Specific Job Knowledge, Skill and Ability: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities: Prior hotel experience preferred. Must adhere to practices of occupational safety and health including wearing personal protective equipment when required. Physical Demands: Ability to stand, sit, kneel continually to handle specific demands of quality guest service. Ability to extend arms, scrub, bend, stoop, stand and walk areas for extended periods of time. Ability to push, pull or lift heavy loads weighing up to 50 lbs. Ability to push and/or pull heavy furniture weighing up to 100 lbs. Ability to work in extreme weather conditions hot, cold or wet. Hearing and visual ability to be able to observe and anticipate guest needs. Sufficient strength and physical dexterity to perform duties and responsibilities of job. Appearance Requirements: Proper professional attire required by following appearance guidelines as set forth in the Employee Handbook. Appearance must always be neat, clean and professional. Name badge and proper uniform must be worn at all times.

Location: Paradise Valley, AZ, US

Posted Date: 5/1/2025