CRM Loyalty Executive

Loyalty Executive Hybrid Working (3 days in London office, 2 days from home) 7 Month Contract £155 per day (Outside IR35) Overview: Are you passionate about loyalty programs and working in the fashion industry? We are seeking a motivated Loyalty Executive to join a renowned luxury fashion brand on a 6-month contract. This is a fantastic opportunity to work closely with the CRM and Buying teams, supporting various loyalty initiatives and promotions while gaining valuable experience in a dynamic, high-end fashion environment. Key Responsibilities: Customer Loyalty & Rewards: Manage and execute the customer rewards program, ensuring smooth operations and positive customer engagement. Personal Shopping Support: Assist the personal shopping team with loyalty-related tasks and events for exclusive client offerings. Offline Gifting & Events: Organise and run events for offline gifting to enhance customer relationships. Collaboration with CRM Team: Work in parallel with the CRM team but as a separate entity, coordinating with them on promotions and reporting. Promotions & Reporting: Focus heavily on promotions and rewards, including post-campaign analytics and reporting. Experience with these tasks is highly valued. About You: Experience: Experience in CRM or loyalty programs is beneficial but not essential. Knowledge of email and push CRM campaigns is a plus. Skills: Strong ability to analyse data and report on campaign success. Must be adaptable and comfortable working in a fast-paced, hands-on role. Industry Knowledge: Experience in retail, fashion, or luxury is ideal but not a requirement. If you're eager to make a real impact in the luxury fashion space and enjoy the challenge of working on high-profile campaigns, apply now to join our team as a Loyalty Executive!

Location: London, GB

Posted Date: 5/1/2025