Onboarding Coordinator

Onboarding Coordinator – EMEA Belfast (Hybrid) | Approx. £25,400 PAYE This role sits within the client's Staffing Office division. Key Responsibilities: Develop strong relationships with hiring managers, procurement, HR, and other stakeholders to support the onboarding of temporary staff. Perform onboarding, maintenance, and offboarding tasks within the Non-Employee Management System (NEMS). Maintain accurate system data throughout the non-employee lifecycle. Act as a subject matter expert (SME) on non-employee management for the business area. Ensure compliance with internal policies and documented procedures for non-employee governance. Serve as a primary point of contact for client queries, escalating issues when needed. Manage a high volume of queries to resolution across business units in the EMEA region. Support continuous improvement efforts, automation initiatives, and operational excellence. Essential Experience & Knowledge: Minimum 2 years in an administrative or business office environment, with experience using internal systems. Minimum 1 year of relationship management experience, demonstrating strong customer service skills. Familiarity with the staffing industry or vendor management systems. Proficient in MS Excel for data presentation and reporting. Preferred Experience: Background in financial services, onboarding, staffing, or vendor management. Understanding of and ability to apply corporate policies. Experience with end-to-end sourcing tools, including implementation and change management. Skills: Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint). Strong computer literacy and adaptability to new systems. Quick to learn and master new processes. Strong relationship management skills. Key Qualities: Excellent attention to detail and organizational skills. Ability to thrive in a fast-paced, high-pressure environment. Capable of managing multiple tasks simultaneously. Strong problem-solving and communication abilities. Client-focused mindset with a collaborative approach. Commitment to continuous improvement and innovation. Flexible and adaptable to changing business needs.

Location: Belfast, GB

Posted Date: 5/1/2025