Casual Allied Health Front Office Customer Service and Administration

Cairns Audiology Group are seeking to employ a bright, dynamic, positive and motivated Front Office Customer Service and Administration representative to join our small team on a casual basis. Cairns Audiology Group is a local independent practice who have been providing essential hearing services to the Cairns region for 15 years. This is a forward-facing customer service position in a busy practice and we are interested in confident applicants from a broad experience base not limited to the Healthcare sector. The applicant should clearly be able to demonstrate; Excellent Communication and Interpersonal Skills Keen attention to detail and an ability to prioritise tasks to shifting workflow requirements over the day. Exemplary telephone manner & customer service skills Ability to engage with customers of all age groups Ability to demonstrate organsiation, reliability and punctuality Excellent Information Technology, and Computer Skills Experience with Point of Sale Experience with XERO accounting systems (or equivalent) must be demonstrated Experience with the core Microsoft Office Software Suite (Word, Excel, One Note and Windows OS) must be demonstrated Experience with Client Record Management Systems must be demonstrated Fast & accurate (touch typing) keyboard skills. Ability to be up-skilled and trained quickly in a range of office procedures and record management processers. Excellent Numeracy and Literacy Skills Demonstrated numeracy and literacy skills with clear attention to detail is essential Applicants for this role should be dynamic and adaptable with a keen willingness to practice and learn new skills. Applicants should also be able to demonstrate a high level of independence, problem solving and critical thinking skills. Previous demonstrated customer service and administration experience is essential. Please provide both a cover letter of introduction and resume with your application for this position.

Location: Manoora, AU

Posted Date: 5/1/2025