2788 SATCOM Technician

Scope of Work We are seeking support for our Satellite Communication Support team. The Service Provider will be responsible for the installation, maintenance, and repair of satellite communication systems. The service provider shall offer support services including the following activities: with excellent technical skills, problem-solving abilities, and a commitment to providing top-level customer service. Installation And Setup The complete installation and configuration of all elements of a satellite communication system. Baseband elements: SATCOM modems, routers, switches, media converters, matrix switches, line amplifiers, and other active and passive elements. Low and high power RF elements: UP/Down Converters, Intermediate and high power amplifiers, LNA's, RF over Fiber converters, and other active and passive RF elements. Antenna elements: Motor DC/AC, power/servo drives, gearbox, Antenna control system elements, Dehydrator. Monitor and Control system: workstations, servers, gateways, Digital signal processors, network elements, and analogue/digital interface elements. Software: Windows, Linux, Network IOS, proprietary system monitor and control application software, software system configurations. Updates/Changes of Hardware and Software Configuration On all satellite station elements as required or requested, including satellite link setup, network, baseband, and RF configuration, as well as software updates and patches. Installation and maintenance of power/data and fiber optic cables, with proper labeling and updating as-built documents. Support to the local Power technician in installing and setting up power generation and distribution systems, heating and cooling systems, and ancillary systems like fuel, water supply, domestic, and fire protection. Maintenance and Repair Conduct regular maintenance inspections of all active/passive SATCOM, Power, HVAC, security, and ancillary elements/systems as per specific preventive maintenance procedures. This includes daily, weekly, monthly, quarterly, semi-annual, and annual inspections, cleaning, greasing, measurement, and adjustment of electronic components, and assisting power technicians in preventive tasks. Diagnose and repair issues, replace faulty components, and update software as needed. Service Delivery Support Engage in stakeholder management, providing technical support and troubleshooting for local and remote users, maintaining accurate records of services, and supporting the service model led by the site Station Commander, integrated with the on-site team 24/7. Others Participate in daily reporting, planning activities, workshops, events, and conferences related to supported services as requested by the service delivery manager. Practical Arrangement Location: NCI Agency in Lughezzano (Italy), within a Class II Security Area. Travel: May be required to other locations on an exceptional basis. Hours: During the Purchaser’s working hours, with potential rotating shifts including weekends and holidays, typically 24 hours on, followed by 5 days off. Requirements Ability to work on 24-hour shifts Security Clearance: Valid NATO-SECRET clearance for the contract duration Language: English C1 proficiency; local language fluency is a plus Past Performance and Qualifications High school diploma or degree in electronics or related field, with 10 years of experience At least 5 years as a satellite technician or similar role Good knowledge of electronic and RF measurement instruments, proficiency with tools Excellent customer service and communication skills Valid driver’s license and reliable transportation Preferred: CompTIA A or Network certification J-18808-Ljbffr

Location: bosco-chiesanuova, IT

Posted Date: 5/1/2025