Technical Support Engineer - ERP Implementation

Posting title: ERP Tech Support Experience: 2-4 Years Location: Faridabad Work mode: On-site Primary skills: ERP support, Implementation & configuration, Pharma Domain Qualification: Any Technical & Responsibilities: - Provide technical support and day-to-day troubleshooting for ERP users across various departments. - Participate in ERP implementation and rollout projects including requirement gathering, setup, configuration, testing, and user training. - Configure ERP modules based on pharma-specific processes such as inventory management, production planning, quality control, and compliance. - Liaise with ERP vendors or developers to resolve system bugs, integrate new features, and perform version upgrades. - Monitor ERP system performance, ensure data integrity, and maintain documentation for support activities and SOPs. - Ensure ERP compliance with industry standards and pharma regulations such as GMP, GAMP, and FDA guidelines. - Create and manage user roles and access rights in line with organizational policies. - Assist in report development and customization as per functional team Qualifications: - Bachelors degree in Information Technology, Computer Science, or related discipline. - 24 years of experience in ERP support, implementation, and configuration. - Prior experience working in the Pharmaceutical industry or with ERP systems tailored for the pharma domain. - Strong understanding of pharma business processes and regulatory requirements. - Hands-on experience with one or more ERP systems (e.g., SAP, Oracle, Microsoft Dynamics, Odoo, Infor, etc.). - Good problem-solving skills with a proactive mindset. - Strong communication and stakeholder management Qualifications: - Working knowledge of SQL and database systems for data analysis and reporting. - Familiarity with pharma validation procedures (CSV Computer System Validation). - Experience with ERP integrations (e.g., with LIMS, MES, or CRM systems). (ref:hirist.tech)

Location: delhi, IN

Posted Date: 5/1/2025