MX Developer - Applications Support

Role : MX Developer CTC - 20 LPA Exp - 5 years Shift timing - Australian shift 4:30 to 1 PM Technical and Personal Skills : - 5 years' hands-on application support experience in a similar role - Experience in supporting Marketo is must - Demonstrated knowledge and experience supporting contemporary SaaS/Cloud platforms - Strong understanding of data integration concepts - Strong analytical, debugging, problem-solving skills and attention to detail - Experience working in an ITIL environment - Demonstrated exceptional customer service, verbal/written communication and collaboration skills with a variety of stakeholders with varying technical expertise - Experience working independently and proactively whilst demonstrating impeccable risk identification/mitigation and time management skills - Demonstrated ability to proactively investigate and initiate opportunities for system and business improvement. - Proven ability to write quality, fit-for-purpose documentation including, but not limited to KB articles, end-user guides and technical release notes. - A desire, passion, and tenacity to set a personal vision and truly make a difference in the work you do with your colleagues. You enjoy a challenge and draw energy from solving problems. - Aptitude and passion for expanding your expertise as needed by a role and demonstrated self-commitment to maintaining your knowledge of emerging technologies, standards, and frameworks. - Ensuring MX application issues / requests are investigated in a timely manner and responded to within agreed timeframes. - Partnering with vendors, business stakeholders, system users and IT to obtain timely resolution to any systems issues to ensure continued performance of systems to required standard. - Developing and implementing strategies and tools for the continuous monitoring and evaluation of technology issues to ensure that emerging risks /threats are identified (ref:hirist.tech)

Location: hyderabad, IN

Posted Date: 5/1/2025