Senior System Administrator

Job Responsibilities : - Configure, deploy, and maintain Azure, AWS, and Hyper-V Server environments, ensuring adherence to industry best practices and company standards. - Administer and address user support tickets in alignment with ITIL principles, ensuring timely resolutions and maintaining superior levels of user satisfaction. - Configure, deploy, and maintain Active Directory services, such as Domain Controllers, User/Group Management, and Group Policy Administration. - Administer and maintain a hybrid Active Directory environment ensuring timely synchronizations between On-Premises and Cloud Infrastructure. - Administer and maintain Microsoft 365 services, such as Exchange Online, SharePoint, Teams, and other tenant services. - Collaborate closely with the IT Security team to implement security best practices and controls, ensuring the confidentiality, integrity, and availability of our Infrastructure. - Administer and maintain regular backups and disaster recovery strategies for all Infrastructure services ensuring business continuity. - Maintain detailed documentation of Infrastructure services, such as Asset Inventory and Software/Hardware design and implementation. - Generate regular reports on server performance, security and compliance metrics, and other relevant reporting metrics as required. - Proactively identify and mitigate potential risks and issues early in the process, developing effective mitigation strategies. - Prioritize and manage multiple tasks effectively in a fast-paced environment, adapting to changing business needs and market conditions. - Work independently and take ownership of assigned tasks while also being a strong team player. - Collaborate with cross-functional teams, including Development and Operations, to ensure that infrastructure practices align with application requirements and operational needs. - Stay up to date with emerging trends, technologies, and methodologies in system administration and drive their adoption within the team as appropriate. - Establish and maintain strong communication channels and processes to ensure seamless collaboration with the US-based IT team, despite time zone differences. - Continuously monitor and optimize the performance, capacity, and availability of infrastructure components, ensuring that systems meet or exceed service level agreements (SLAs). - Identify opportunities for automation and implement solutions to streamline system administration tasks, reduce manual effort, and improve overall efficiency. - Communicate complex technical concepts and solutions effectively to both technical and non-technical stakeholders, ensuring clear understanding and alignment across the organization. - Ensure that all system administration activities adhere to IT governance frameworks, industry standards, and relevant compliance requirements, such as HIPAA. - Proactively identify areas for improvement in the organization's infrastructure and propose solutions to enhance performance, security, and scalability. Required Skills/Experience : - Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred. - 5 years of experience in system administration, with a focus on Windows Server environments. - MCSE or equivalent certification. - Proficiency managing on-premises/cloud Windows server deployments in Hyper-V, Azure and AWS. - Proficiency in hybrid Active Directory environments. - Proficiency in scripting languages (e.g., PowerShell, Bash) - Excellent verbal, written, and interpersonal skills with a proven ability to communicate at various levels within the organization and with external parties. - Ability and confidence to take calculated risks in uncertain or ambiguous situations. - Excellent organizational skills and demonstrated ability to manage multiple competing priorities and assignments. - Passion for delivering business value and willingness to perform other assigned tasks. - Ability to deliver regular quick updates, system solutions, and communicate issues to management Preferred Skills/Experience : - AZ-104T00-A: Microsoft Azure Administrator Certification - Experience with NIST Cybersecurity Framework 1.1 and NYDFS 500.03 - Experience successfully working with remote or distributed teams, particularly in a global context. - Familiarity with IT service management tools, such as ServiceNow or Jira Service Desk. - Experience in the legal services or healthcare industry is a plus (ref:hirist.tech)

Location: vadodara, IN

Posted Date: 5/1/2025