L3 JAMF Pro Administrator/Engineer

We are Hiring JAMF pro L3 administrator/engineer Job Title : JAMF pro L3 administrator/engineer Location : Hyderabad, Bangalore Work mode : (Hybrid) Total Yrs. of Experience : 6 Years Relevant Yrs. of experience : 6 Years Notice Period : 0 to 30 Days Job Description : - JAMF Pro-Administration : Perform routine administration, maintenance, and support for the JAMF Pro environment. Ensure compliance and performance optimization for all macOS, iOS, and tvOS devices. - Device Lifecycle Management : Oversee the provisioning, deployment, patching, and decommissioning of Apple devices across the organization. - User Support : Provide L2 support for escalated issues, and troubleshoot complex issues with Apple devices, including software, hardware, and network-related issues. - Policies & Profiles : Create and maintain configuration profiles, policies, and settings for macOS/iOS devices, including security policies, VPN configurations, and email setups. - Patch Management : Assist with managing updates for macOS and iOS, applying patches to ensure devices are up-to-date and secure. - Inventory Management : Ensure accurate tracking and reporting of all Apple devices using JAMF Pro inventory tools. - Scripting : Develop custom scripts to automate processes, streamline device configurations, and improve operational efficiency. - Security Compliance : Collaborate with security teams to implement endpoint protection strategies, encryption, and other security-related initiatives in the Apple ecosystem. - Reporting & Documentation : Generate reports on device status, compliance, and software usage. Maintain documentation for support processes and configurations. - Collaboration : Work with cross-functional teams including security, network, and help desk teams to ensure seamless Apple device operations. Skills & Qualifications : - Experience : 3-5 years of experience working with JAMF Pro in an enterprise environment. - Apple Ecosystem Knowledge : Strong understanding of macOS, iOS, and Apple hardware. - Troubleshooting : Advanced troubleshooting skills for macOS/iOS devices and familiarity with Apple diagnostics tools. - Scripting : Proficiency in Bash, Python, or AppleScript for automation and custom solutions. - Security Practices : Understanding of security best practices and experience with FileVault, encryption, VPNs, and MDM solutions. - Communication : Excellent written and verbal communication skills to provide support and create technical documentation. - Certifications : JAMF 200 or JAMF 300 certification preferred. (ref:hirist.tech)

Location: bangalore, IN

Posted Date: 5/1/2025