TECEZE - Solution Consultant - Digital Workplace Services

About Teceze : Teceze is a global IT services provider specializing in Digital Workplace, Cloud, Cybersecurity, and IT Infrastructure services. With delivery capabilities across 16 Global Delivery Centers, 50 warehouses, and 2000 engineers worldwide, we support enterprises through scalable, secure, and future-ready technology solutions. Our Digital Workplace Services (DWP) practice helps clients modernize employee experiences and drive productivity across the Overview : We are seeking a strategic, tech-savvy, and commercially astute Solution Consultant Digital Workplace Services (DWP) to join our Solutions team. You will lead end-to-end solutioning for multinational RFPs, craft client-specific workplace transformation strategies, and design next-generation DWP offerings that integrate cost optimization, automation, AI, and employee experience enhancements. This is a key pre-sales role requiring a blend of technical depth, business acumen, and Responsibilities : RFP & Proposal Management. - Lead the solution design and response strategy for large, multinational RFPs/RFIs/RFQs in the Digital Workplace domain. - Translate customer requirements into tailored DWP solutions that align with technical, operational, and commercial objectives. - Own solution documentation including response templates, pricing models, assumptions, SoW, SLAs, and Solutioning : - Collaborate with sales, delivery, and technical teams to design workplace transformation solutions (e.g., service desk, EUC, AV, Intune/Autopilot, collaboration platforms). - Conduct discovery workshops and deep-dive technical discussions with client stakeholders across geographies. - Map Teceze capabilities to client pain points to create compelling, value-driven solutions. Techno-Commercial Leadership. - Build techno-commercial models to demonstrate cost savings, productivity gains, and ROI to clients. - Design pricing strategies for managed services, T&M, outcome-based, and XaaS models. - Identify levers for optimization such as automation, shift-left models, AI-powered self-heal tools, and remote-first enablement. Innovation & Future-Readiness. - Integrate AI, automation, chatbots, predictive analytics, and next-gen endpoint management into the DWP solution architecture. - Stay updated on emerging trends in employee experience platforms, digital dexterity tools, and workplace analytics. - Develop reusable solution accelerators and playbooks to support repeatable and scalable delivery models. Stakeholder Engagement. - Act as a trusted advisor to internal and client stakeholders during the pre-sales cycle. - Support presentations, solution walk-throughs, and bid defense meetings. - Collaborate with OEMs and technology partners to embed latest offerings into client solutions. Required Skills & Qualifications : - Bachelors or Masters degree in Computer Science, Engineering, IT, or related field. - 10years of experience in IT Solutions / Pre-Sales with at least 3 years in Digital Workplace domain. Strong exposure to : - Global RFP solutioning and commercial models. - Modern device management (Intune, Autopilot, SCCM). - Virtual desktop infrastructure (AVD, Citrix, VMware). - Service desk transformation and AI/automation in ITSM. - EUC lifecycle, DaaS, self-service portals, collaboration tools (M365, Teams, Zoom). - Demonstrated ability to balance technical depth with business/financial outcomes. - Strong written and verbal communication, including executive-level presentations. - Experience with proposal management tools, pricing spreadsheets, and SoW Qualifications : - Experience working with GSIs, OEMs, or IT service providers in a global delivery model. - Understanding of key workplace KPIs: First Call Resolution, CSAT, DEX, MTTR, etc. - Certifications like ITIL, Microsoft Modern Desktop, or DEX-related tools are a plus. What We Offer : - High-impact, global pre-sales exposure across top enterprise clients. - A collaborative culture that supports innovation and thought leadership. - Fast-tracked career growth in a rapidly expanding global DWP practice. - Access to cutting-edge tools and partnerships across AI, cloud, and automation. - Competitive compensation and performance-linked incentives. (ref:hirist.tech)

Location: bangalore, IN

Posted Date: 5/1/2025