Operations Project Manager

Job Role: Strategic Cargo Planning & Execution Oversee the end-to-end planning of ODC (Over-Dimensional Cargo) shipments, ensuring seamless coordination between internal teams and external stakeholders. Develop cargo movement strategies in alignment with customer requirements and vessel schedules. Rate Management & Customer Negotiations Lead the process of rate quotation and negotiation, ensuring competitive pricing while maintaining profitability. Approve and standardize rate offerings based on market trends and operational feasibility. Vessel & Booking Coordination Ensure timely allocation of bookings in the EBMS system and with carriers. Collaborate with the planning team to secure space, including feeder service requirements when necessary. Monitor carrier bookings, ensuring timely updates of rates in the system and vessel/voyage information before release. Inventory & Equipment Management Supervise coordination with the inventory and MNR teams for container allocation, including arranging Empty Container and CSC certificates as per carrier requirements. Optimize container inventory planning to meet customer demands and minimize turnaround time. Customer & Stakeholder Communication Ensure customers receive updated vessel schedules based on cargo readiness. Drive efficient communication with customers regarding container pickup status, required documentation, and compliance with List & VGM cut-offs. Oversee coordination for ODC permissions with operations and carriers, ensuring smooth container gate-in processes. Operational Oversight & Compliance Ensure booking forecasts are aligned with planned vessel schedules. Validate and approve any dimension changes, liaising with pricing teams for revised rate approvals. Supervise the linking of SOC/COC containers with carriers to ensure seamless operations. Performance Monitoring & Process Optimization Drive operational excellence by monitoring key performance metrics across planning, execution, and customer service functions. Implement process improvements to enhance efficiency, cost-effectiveness, and customer satisfaction. Post-Shipment Coordination Ensure timely ON-BOARD confirmation is shared with customers. Direct the planning and operations team to complete RCVS and LODF entries post-shipment confirmation.

Location: mumbai, IN

Posted Date: 4/30/2025