Assistant House Manager

All qualifications must be met by the closing date of this announcement-05/09/2024-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected. To qualify for this position at the GS-07 grade level, you must possess one of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-05 grade level in the Federal service (obtained in either the public or private sectors). This experience includes all of the following: assisting with the management of all aspects of visitor services in a performing arts venue including enforcement of rules, responding to complaints, assisting with crowd control, assisting visitors with disabilities; overseeing a large number of volunteers and providing visitor services in a busy venue. You must include hours per week worked. -OR- EDUCATION: Successful completion of at least one full year of graduate level education or superior academic achievement. You must include transcripts. -OR- COMBINATION: Successful completion of education and experience as described above. To qualify for this position at the GS-09 grade level, you must possess one of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-07 grade level in the Federal service (obtained in either the public or private sectors). This experience includes all of the following: Specialized experience includes assisting with the management of all aspects of visitor services in a performing arts venue including enforcement of rules, responding to complaints, assisting with crowd control, assisting visitors with disabilities; overseeing a large number of volunteers providing visitor service in a busy venue; and administering a park's overall volunteer program; providing recommendations for policy and procedure updates; documenting safety concerns and injury/illness reports; communicating with external partners; and mentor lower graded staff members. - -OR- Master's/2 years of graduate education/LLB or JD -OR- Combination of education and experience. You must include hours per week worked. -OR- EDUCATION: Successful completion of a master's or equivalent graduate degree or an LLB or JD if related. You must include transcripts. -OR- COMBINATION: Successful completion of education and experience as described above. You must include months, years and hours per week worked to receive credit for your work and/or volunteer experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies". Experience listed as full-time will be credited at 40 hours per week. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.