Salesforce Developer - Amazon Connect

Must Have skills : salesforce amazon connect Primary Skills : AWS CLOUD, Salesforce Primary Responsibilities : - Develop and implement customer service solutions using Salesforce Service Cloud Voice. - Leverage Amazon Connect to provide seamless, efficient, and high-quality customer service experiences. - Design and build high-performance applications on the Salesforce.com platform. - Assist with the integration of other systems and tools into Salesforce, ensuring efficient data flow and seamless customer experiences. - Perform troubleshooting and issue resolution for the Salesforce.com platform and applications. - Keep up to date with Salesforce releases, features, and best practices and ensure we are maximizing efficiency and capitalizing on the full features and benefits of the system. - Provide technical support and training to end-users for any Service Cloud Voice related issues. Qualifications : - 3 years of experience as a Salesforce Admin/Developer, including solid experience with Service Cloud Voice and Amazon Connect. - Salesforce.com Admin & Developer Certification preferred. - Strong knowledge of Salesforce.com development best practices and design patterns. - Demonstrated ability to design and implement new processes and facilitate user adoption. - Excellent problem-solving capabilities and project management skills. - Strong communication and interpersonal skills. (ref:hirist.tech)

Location: India, IN

Posted Date: 4/25/2024