ServiceNow Developer - Administration

ServiceNow Developer Experience : 6 Years (Min 3 years of relevant exp in service now development) Work location : Chennai Mode : Work from Office Mode of Hire : Contract to hire Notice Period : Immediate joiners ONLY Requirement : ServiceNow Certified System Administrator Certification / (Latest or Latest -1), if certification is not readily available then need to complete the certification before joining the work. Customer Service Management (CSM) Implementation Specialist. - preferred to have but if candidates has good implementation expertise then this is not mandatory. Good implementation experience is mandatory Implement IT SNOW CSM development & Integration plans and processes to meet business requirements for new and revised SNOW CSM [GSConnect] system and programs Support project management by preparing progress reports and status of key milestones for SNOW CSM [GSConnect] development & integration projects Prepare code or modify SNOW CSM [GSConnect] components based on design specifications, while adhering to defined programming standards, structured coding techniques and development methodologies Conduct code reviews, identify potential issues and provide feedback for appropriate revisions Plan and implement steps to create interfaces between major systems Perform maintenance and problem resolution on single or multiple applications or interfaces Identify opportunities for improving SNOW CSM [GSConnect] functionality and performance issues by working with customers and architecture resources Coordinate, design and maintain a test environment, including data customization (i.e. aging, creation, manipulation, extraction, etc.) Select and apply appropriate tools to manage test processes, validate results and perform various levels of testing appropriate to the environment Develop test deliverables in line with pre-defined areas of quality control (i.e. test planning, test preparation, test execution, defect management and test reporting), including building definitions, specification/ requirement decomposition, and requirement matrices Determine test cases, conditions, checklists, decision tables, systems controls and auditability checks Oversee and facilitate the test process including structuring, facilitating or participating in reviews and inspections Resolve and analyze issues in day-to-day delivery and implement practices for IT SNOW CSM [GSConnect] development & integration focusing on increasing effectiveness and efficiency (ref:hirist.tech)

Location: Chennai, IN

Posted Date: 4/24/2024