FLOOR SHIFT SUPERVISOR - GUGULETHU

Job description This is a summary of what the job involves to help you decide if you are a good fit. We are looking for a Supervisor to join our team As a Supervisor, you'll ensure customer satisfaction, meet sales targets, and optimise stock levels. You'll play a key role in maintaining a clean and organized environment, manage staff effectively, and communicate well with both the team and management. Your responsibilities will contribute to a positive customer experience and the overall success of our business. Performance Indicators Track customer feedback and sales performance. Meet budget and target goals consistently. Maintain correct stock levels, minimizing wastage. Ensure cleanliness, discipline, and high staff attendance rates. Provide valuable information to HR and management. Keep administrative tasks 100% up-to-date. What you'll do This is a list of tasks that you will be responsible for doing on your days at work. Ensure excellent customer service by always prioritising customer needs with a positive attitude, making them feel valued Handle customer questions and concerns quickly and effectively Use customer feedback to improve our services and products Ensure that all staff members provide excellent customer service Develop and implement strategies to meet sales and profit goals Manage expenses and control shrinkage and wastage within budget limits Meet departmental budgets and targets consistently Determine and maintain ideal stock levels for each product category Monitor ordering records, implement delivery improvements, and conduct regular stock checks Achieve correct stock levels, minimising wastage Conduct spot checks to ensure accurate pricing Adjust prices based on market surveys and maintain tidy pricing at all points of sale Ensure neat displays, clean premises, and compliance with health and safety regulations Maintain cleanliness in all areas of the department Assist in hiring and training floor staff Efficiently schedule staff, address performance issues, and maintain discipline Manage staff attendance, ensuring high rates Effectively communicate with HR and management on productivity, staffing, and training Keep staff informed of changes to rules, regulations, policies, and procedures Handle all administrative tasks promptly and stay up-to-date Address additional tasks assigned by management Requirements This is a list of things you will need in order to be considered for this role Matric Clear criminal record Preferences Meeting the preferences would be a plus, but if you don't, it won't stop companies from considering you. Experience: Shift Supervisor

Location: South Africa, ZA

Posted Date: 4/14/2024