Contact Center Agent - REMOTE
Job Location
Remote - Tallahassee, FL, United States
Job Description
Brandt Information Services, based in Tallahassee, FL, is on the hunt for dynamic individuals for an exciting seasonal opportunity during peak months. Be the go-to voice of assistance, connecting with customers about hunting and fishing licenses, permits, camping reservations, and park passes all from the comfort of your own home!
Candidates must be available to work between 10 a.m. and 3 p.m. EST
Perks that Pack a Punch:
* Competitive starting pay of $12 per hour, with leaderboard bonuses
* Work remotely with essential tools provided.
* Comprehensive paid training for success.
* Adventure kicks off in May!
Responsibilities:
* Handle 98% inbound calls – no sales quotas!
* Assist with license/permit purchases, camping reservations, and park passes.
* Answer inquiries on rules and regulations, navigating wildlife agency websites.
* Provide application/website support and basic troubleshooting.
* Process license/permit sales and assist with fulfillment.
* Hero support for Point-of-Sale agents' hardware and application issues.
* Embrace exciting duties assigned by a supervisor.
Candidates must be available to work between 10 a.m. and 3 p.m. EST
Perks that Pack a Punch:
* Competitive starting pay of $12 per hour, with leaderboard bonuses
* Work remotely with essential tools provided.
* Comprehensive paid training for success.
* Adventure kicks off in May!
Responsibilities:
* Handle 98% inbound calls – no sales quotas!
* Assist with license/permit purchases, camping reservations, and park passes.
* Answer inquiries on rules and regulations, navigating wildlife agency websites.
* Provide application/website support and basic troubleshooting.
* Process license/permit sales and assist with fulfillment.
* Hero support for Point-of-Sale agents' hardware and application issues.
* Embrace exciting duties assigned by a supervisor.
Job Requirements
* High School Diploma or GED.
* Strong customer service, active listening, and communication skills.
* Availability for a variety of shifts from home.
* Solid computer and internet skills.
* Internet speed of 10 Mbps or higher demonstrated during the interview.
* Create a private and quiet workspace for uninterrupted calls.
Eligibility:
Candidates undergo a thorough background check, including a fingerprint check for specific projects. Clear criminal background ensures compliance and trust with state agency partners.
Next Steps - Apply Now!
All candidates must submit an application AND complete a screening assessment.
* Strong customer service, active listening, and communication skills.
* Availability for a variety of shifts from home.
* Solid computer and internet skills.
* Internet speed of 10 Mbps or higher demonstrated during the interview.
* Create a private and quiet workspace for uninterrupted calls.
Eligibility:
Candidates undergo a thorough background check, including a fingerprint check for specific projects. Clear criminal background ensures compliance and trust with state agency partners.
Next Steps - Apply Now!
All candidates must submit an application AND complete a screening assessment.
How To Apply
To be considered for this role, please visit our company website at www.brandtinfo.com/careers. After you have submitted your application, you are also required to submit a skills assessment.
Contact Information
| Contact | Human Resources HR Supervisor-Service Desk Brandt Information Services, LLC |
|---|---|
| Website | www.brandtinfo.com |