Senior Support Analyst I

With 25 years in the market, Maxtrack is a leader in fleet management, logistics efficiency and high-performance vehicle tracking technology. We have kept our innovative DNA alive since our creation in 1999, with the daily challenge of redefining our own limits, offering the market an increasingly complete, fast and accurate solution. We are not afraid to try: we know that, in an innovative company, mistakes are part of the creation of new processes, products and trends. About the opportunity We have a vacancy for Senior Support Analyst I to join our teams! Have you ever thought about working on the most complete and innovative end-to-end Internet of Things (IoT) platform in Latin America? Location: MG or SP Open Hours: 14 PM to 21:40 PM – 6x1 – Sunday to Friday – Home Office Job responsibilities Scheduling is the process and organization of the technical team\'s schedules for working on the installation, uninstallation, and maintenance of the tracker. These functions are divided into the following aspects: Track field teams Identify the team to provide support Weigh demand against resources Services at a lower cost Address planned repair and maintenance services Map the locations where a technical team is needed Properly coordinate the work with the service professional Align the technician\'s schedule with the client\'s availability General control of services Controlling service demand via the system Requirements Complete high school; Intermediate Excel skills and experience in customer service. Apply Now Fill out the form below with your details. J-18808-Ljbffr

Location: Nova Lima, MINAS GERAIS, BR

Posted Date: 11/8/2025