Sales Assistant - Part-time (24h) Utrecht

DUTCH MANDATORY Zadig&Voltaire is an upper-end brand founded in 1997. The signature of the brand comes from its fine materials such as cashmere, silk and leather. By revisiting basics in a casual and rock’n roll way, Zadig & Voltaire is the embodiment of a new type of luxury. Chic, laid-back, cool. To see the current collection : www.zadigetvoltaire.com Zadig & Voltaire is looking for a part time sales assistant to join our team in DE BIJENKORF UTRECHT. Expectations of the role Sales skills: Drive sales: warm welcome, approach the customer, use appropriate sales techniques from start to conclusion of the sale. Be able to communicate efficiently and effectively. Be part of targeting the ZV objectives and meeting store KPIs (AB and UPT) Advise and drive sales according to the customer’s needs. Be able to build customer loyalty. Follow up the hold items . Be a brand ambassador. Be knowledgeable of the product range and the collection. Operations: Operating till system, take and process payments for items. Managing the till queue efficiently. Taking care of your safety. Follow company policy and procedure. Manage the needs of the customer including exchanges, credit notes and holds. Offer each customer the opportunity to be on the mailing list. Maintain the replenishment of bags, boxes etc Follow up stock transfers between stores and manage the faulty items procedure with the support from the manager Keep the standards on the shop floor and in the stock room. Processing the deliveries: Keep the store tidy. Answer calls promptly and efficiently, with a pleasant and welcoming manner. Execute the loss prevention procedure and perform regular full inventories. Ensure that the shop floor and the stock room are maintained in a clean, tidy and hygienic condition. Merchandising: Process the deliveries (new collection, replenishment,…) and set up the items on the shop floor. Process the replenishment of the items on the shop floor according to the ZV standards. Keeping the standards on the shop floor and in the stock room. Ideal Candidate You have two years' experience or more in sales, in an upper-end brand, and have a passion for the fashion and luxury world. You can advise and guide a demanding clientele. You are hard-working, dynamic, energetic with a commitment to customer service.

Location: Utrecht, Netherlands, NL

Posted Date: 7/20/2025