Customer Service Representative

Company Description FourWebGroup is a full-service media agency focusing on creation to deployment. Role Description This is a full-time on-site role located in Wayne, NJ for a Customer Service Representative at FourWebGroup. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, managing customer service tasks, and enhancing the overall customer experience. Skills - Experience with SproutSocial is a plus - Experience with Outlook is a plus Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Service skills Experience in improving Customer Experience Strong communication and interpersonal skills Problem-solving abilities and attention to detail Ability to work effectively in a team Previous experience in a customer-facing role is a plus High school diploma or equivalent required

Location: Wayne, New Jersey, US

Posted Date: 7/19/2025