Business Analyst

At Paragon DCX , we blend strategy, creativity, and technology to craft standout digital experiences. Part of the wider Paragon family, we exist at the intersection of intelligent data, compelling creative, and seamless multi-channel delivery. Our CRM and Data teams help brands transform how they communicate with customers — delivering the right message, in the right moment, on the right platform. We’re looking for a Business Analyst who thrives in the space where business needs meet technical possibility. You’ll be the translator, the orchestrator, the problem-solver — turning challenges into actionable, impactful solutions. What you’ll do: You’ll work across industries and disciplines to create tangible value for our clients, guiding them through the end-to-end delivery of CRM and data-led projects. Accountabilities & Responsibilities Work with clients to define strategic goals and translate them into actionable initiatives. Conduct high-level and detailed business analysis to identify opportunities for process improvement and digital / data transformation. Facilitate workshops, interviews, and stakeholder meetings to gather and validate requirements. Collaborate with clients, internal architects, and developers to ensure solutions meet clients’ needs. Provide thought leadership and best practices in data and CRM solutions. Technical Skills & Experience Business Analyst Experience: Significant Business Analyst experience, with proven experience working with data and CRM. During this time, demonstrated the different business analyst techniques and tools Strategic Thinking: Ability to see the big picture and align analysis with long-term business goals and communicate this via effective roadmaps Technical Understanding: Comfortable in following technical discussions and understanding technology strategy Stakeholder Management: Strong interpersonal skills to influence and negotiate with senior stakeholders. Requirements Engineering: Expertise in eliciting, documenting, and managing business and system requirements or supporting the development teams to deliver Agile & Waterfall Methodologies: Experience working in hybrid environments. Analytical Mindset: Strong problem-solving skills and data-driven decision-making. Communication: Excellent verbal and written communication skills, including the ability to present complex ideas clearly. You’ll stand out if you’ve worked with: SQL (Stored Procedures, SSMS), SSIS Cloud technologies like Snowflake and AWS Glue REST APIs and data integration strategies Campaign platforms like Acoustic, DotDigital, Salesforce Marketing Cloud Analytics and automation platforms such as Apteco Reporting tools like Tableau and Power BI Why Paragon DCX? We’re not just consultants, designers or developers. We’re a collaborative force of thinkers and doers — strategists, data specialists, UX pros and creatives — working together to make digital transformation meaningful. With clients spanning finance, retail, travel, and more, you’ll work on truly varied and exciting challenges. And you’ll do it in a culture that values bold thinking, smart doing, and people-first collaboration. Ready to shape what’s next? Apply now and let’s start building something better — together. We are an equal opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status.

Location: City of London, London, GB

Posted Date: 7/19/2025