Care Assessment and Reviewing Officer

Are you passionate about making a real difference in people's lives? Do you thrive in a dynamic environment where your skills in assessment and review can help shape outstanding care services? If so, we want to hear from you! 20 Hours per week 4 Hours per day Plus On-Call on a rota basis About the Role As an Assessment & Review Officer, you will play a pivotal role in ensuring our service users receive high-quality care tailored to their individual needs. Your expertise will help us maintain compliance and achieve service excellence, ensuring all new referrals and care package amendments are processed efficiently. What You'll Be Doing: Conducting thorough, person-centred assessments and reassessments. Creating and updating care plans that promote independence and meet agreed outcomes. Engaging with service users, families, and professionals such as social workers, GPs, and occupational therapists. Carrying out and documenting risk assessments in line with policies. Ensuring accurate medication plans and MAR charts are in place. Performing regular reviews, including 6-week telephone check-ins for new service users. Keeping service user records up to date using Care Line Live and iPads. Liaising with the coordination team to provide feedback and maintain seamless communication. Conducting direct observations as required. What We're Looking For: Skills & Abilities Excellent customer service and communication skills (both written and verbal). Strong organisational skills with the ability to prioritise workload. Proficiency in Microsoft Office and digital record-keeping. A team player with a proactive approach. Experience & Knowledge Experience in a customer-focused role Understanding of the domiciliary care sector Previous experience in a similar role Background in the care sector Education & Training A good basic level of education NVQ Level 2 PC skills Other Requirements A full driving licence with access to your own vehicle Willingness to undergo an Enhanced DBS check Why Join Us? Comprehensive Training : Optimo learning academy - Ongoing training and development to help you grow within the role and the company. Career Progression : Opportunities for career advancement within our growing organisation. Supportive Team Environment : A friendly and supportive team committed to delivering the highest standard of care. Employee Assistance Program : Everyone receives the health assured EAP, ensuring professional support is always available for whatever life throws at you, because your wellbeing matters. Reward Gateway - Whether it is giving thanks to colleagues, celebrating meaningful anniversaries, or saving money on your day-to-day spending, our reward and recognition platform provides you with access to a wide range of non-salary benefits and genuine shopping discounts. £250 Refer-a-Friend Scheme : Receive a £250 bonus when you refer someone who successfully joins the team If you're dedicated, compassionate, and ready to take the next step in your career, apply today and become part of a team that truly cares! HPINDOR

Location: Wakefield, West Yorkshire, GB

Posted Date: 7/19/2025