Customer Support Representative

One of our clients, a distributor of electrical products and services, is currently looking for its next Customer Support colleague to join its team. This is a company where the right motivation and attitude are key. So, if you are looking for a great opportunity to start your career or to make a switch in it, this might be the opportunity for you. Responsibilities: Serve as the first point of contact for customers via phone and email Answer questions about product availability, stock levels, and order status Prepare and follow up on quotations Enter and process sales orders in the company system Collaborate with the sales team and warehouse on customer requirements Track order status and communicate updates to customers Handle order changes and customer service issues Assist colleagues across other departments when needed Requirements: You are fluent in English, both spoken and written (Dutch is a plus) Strong communication skills for phone and email customer service Hands-on, service-minded attitude with a positive, curious mindset Previous customer service experience Background in construction, electrical or technical industries (advantageous but not essential) Willingness to learn about electrical products and the industry Availability to work on-site 5 days per week What's in it for you: Salary of €32,000 gross per year 25 holiday days Good work-life balance with standard working hours Direct contract with long-term growth opportunities Down-to-earth, international team atmosphere An informal environment where input matters Opportunity to work with global clients and projects Please be aware that for this position we can only consider applications from applicants who are already living in or near Middenmeer and eligible to work in the Netherlands.

Location: Middenmeer, North Holland, NL

Posted Date: 7/19/2025